FAQ

General Information

What is a2zTemplates.com?
a2zTemplates.com is a website that provides affordable web resources and solutions. Our services are offered as an alternative to the extremely high prices that many professional design firms charge for even the smallest projects.

Do you do custom design?
We welcome any serious requests for custom design, from scratch or using one of our existing templates. Feel free to contact us with any inquiries.



Flash Templates

What is a Flash web template?
A Flash web template is a pre-built site or page you can download and customize to create your own flash website. Our templates come with the necessary HTML, image, fla, and swf files to create an attractive, functional page or site.

Why purchase a web template? Are there any advantages over hiring someone to create a custom design for me?
The simple answer to this question is 'yes'. By paying as little as $39.99, you receive a high quality design created by professional web designers, link back-free and ready to use. Compared to professional flash web designers who usually charge $200 or more, this is a very significant discount.

What version of Flash is needed to edit your templates?
Although most of our templates include .ini files or text files to edit the content, if you want to edit the .fla files directly you need Macromedia Flash MX.

How can i modify the text in these templates?
In most cases, each template comes with an .ini or .txt file which includes the text that is displayed within the template. To edit this file just open it in your favorite text editor, such as notepad, modify the text and save the file.

I am a web designer. Can I use your templates for my clients?
Yes, you may use our designs for your client's websites. Purchasing our templates is ideal for web designers who wish to provide their clients with a low-cost alternative to complete custom design.
Note: This is subject to some restriction. Please refer to our Terms of Use for more information.

If I purchase a template, can I use it on more than one site?
No. You may use each individual product on a single website only, belonging to either you or your client. You have to purchase the same template once more in order to make another project with the same design. For more information regarding our license, please refer to our Terms of Use

Do I have exclusive ownership of the template(s) I purchase?
No. When you purchase one of our templates, you are purchasing a license to use it according to our
Terms of Use.

How and when will I receive the template(s) I purchase?
If you paid by PayPal or your credit card, an email will be sent to your email address detailing your order. The template you purchased will be sent to you as soon as your order is cleared. This process usually takes 12 hours or less.

Is the 'SAMPLE' watermark present on actual templates?
No. The watermark does not appear on purchased templates.

Do I have provide a link back to a2zTemplates or give you credit for the design?
No, we do not require any links back to our site, nor do we require you to credit us as the creators of the design.

If you have a question not answered here, feel free to contact us

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HTML Templates

What is a web template?
A web template is a web page without any content, similar to other kinds of templates you may have come across (such as document templates in a word processor and greeting card templates).

However, all templates share a common purpose: to quickly get you started on your project. For websites, designing an actual layout can take a while, and actually coding the layout in HTML can take even longer. Using a pre-made web template takes care of these layout issues, giving you more time to focus on the content of the website.

What are the benefits of purchasing a web template?
The most noticeable benefit of purchasing a web template is that it is extremely affordable. By paying less than $40, you receive a high-end design created by professional web designers, royalty free and ready to use.

If I develop websites for customers, can I use your templates?
Yes, you are free to purchase our templates for your client’s websites. This is ideal for designers who wish to provide their customers with high-quality work but do not have the time to start a new design from scratch. Note: This is subject to some restriction. For more information please read our Terms of Use.

I have/am making a site about [something], do you have a template for that?
Aside from our Themed category of templates, the rest of the categories are set up by style. This means that instead of choosing a template for a particular kind of site (eg. Real Estate, Gaming, Sports, etc), you can simply choose a template that suits the kind of look you want the site to have. After purchasing the template, you can then make the necessary modifications that are relevant to the kind of site you are making.

I have 10 pages on my site. Does this mean I have to buy the same template 10 times in order to use it?
No, you only have to purchase the template once. Purchasing a template licenses you to use it on as many pages as required.

If I buy a template, do I have exclusive ownership of it?
No. Your purchase is a license to use the template according to our Terms of Use. However, if you read the terms of use, you'll discover that really the only thing you can't do with a template you purchase is resell it elsewhere as a template.

How and when will I receive my template(s) after I pay?
If you paid by PayPal or your credit card, an email will be sent to your email address detailing your order. The template you purchased will be sent to you as soon as your order is cleared. This process usually takes 12 hours or less. If you ordered using our mail order form, delivery of the download instructions may take a few days.

How do I open a template once I have downloaded it?
Templates are downloaded in .ZIP format to speed up downloading. To open these types of files you will need an unzipping tool. For Windows users, please visit HotScripts.com or www.WinZip.com. For Mac users, please visit StuffIt.com.

What do I receive when I order a template from a2zTemplates.com?
An email receipt
A comprehensive email receipt will be sent to you documenting your purchase.

After you have successfully ordered from us, you will receive the following:
Download Instructions
You will receive an email with instructions to download each of your templates.

Free email support
By using the order number found in your email receipt, you can contact us at any time for free technical support by email.

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What is included in the template .ZIP files?
The .ZIP files you are sent by email contain the following:
HTML file(s)
This is the actual page template written in HTML code. The majority of our templates include a single HTML file, but some (such as our MultiPage web templates) may include more.

High-quality images
These are the images that make up the template. They are provided at the highest possible quality to give you the opportunity to optimize the images if you wish.

PSD File ( only)
Templates that have the icon include their source PSD files. These can be used to further customize the template using Adobe Photoshop or any other program that can open PSD files.


I bought/am thinking of buying a template, but I need some special modifications made. What do I do?

Our templates are made in such a way that they should be fairly easy to modify. However, you can contact us if you would like us to do the modifications (for a small fee).

Does the watermark and text on preview images come with the actual template?
No, the prepurchase watermark and sample text ("Your Link", "Company Name", etc.) are not present on actual templates.

Do I have provide a link back to a2zTemplates.com or give you credit for the design?
No, we do not require any links back to our site, nor any references to us being responsible for your site's design.

Is the price of the template a one-time fee?
Yes, the amount you pay for your template is a one-time fee -- there are no additional charges.

I have a website about [subject] but you don't seem to have anything suitable in your themed category. What should I do?
We suggest looking at the templates in our other categories. Since they are generic and not oriented towards a particular subject, you can customize them to fit whatever kind of site you are making, be it an online business or a fan site dedicated to your favorite band.

I bought a template but the included PSD file is the wrong color. Was I sent the wrong file?
No, you were sent the correct file. If you open the PSD file and look at the layer list, you will find several Hue/Saturation layers near the top of the layer list (usually named after colors, such as 'blue', green' etc). Simply enable the appropriate layer to obtain the color you require.

I bought a template but when I open the HTML file in my web browser/HTML editor the images are blank or missing. What's wrong?
When unzipping the template .ZIP file, make sure your unzipping program restores the original folder structure. If you are using WinZip to extract the files, make sure the 'Use Folder Names' checkbox is checked.

What HTML editors can I use to edit your templates?
Our templates will work with any up-to-date HTML editor, such as:
Microsoft FrontPage
Macromedia Dream weaver
Adobe GoLive
HotDog Professional
Coffee Cup HTML Editor
Many more...
If you use a HTML editor not listed above and would like to know if our templates are compatible with it, please let us know.

How do I label the button images included with some of your templates?
You can label the button images using an image editor, such as Adobe Photoshop, Paint Shop Pro, or The Gimp. Simply open the button image you wish to label in your image editor and use the text tool to create your label.

If you have a question not answered here, feel free to contact us

 
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